Privacy Policy
At TrailVenture, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect various types of information to provide you with the best possible hiking experience:
- Personal information (name, email, phone number)
- Booking and payment details
- Medical information for safety purposes
- Emergency contact information
- Photographs and trip feedback
2. How We Use Your Information
Your information is used for the following purposes:
- Processing bookings and payments
- Communicating trip details and updates
- Ensuring safety during trips
- Improving our services
- Marketing (with your consent)
3. Data Security
We implement appropriate security measures to protect your information:
- Secure data storage and transmission
- Regular security assessments
- Limited access to personal information
- Encryption of sensitive data
4. Data Sharing
We may share your information with:
- Tour guides and staff (for trip safety)
- Emergency services (if needed)
- Payment processors
- Marketing partners (with consent)
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
6. Contact Us
For privacy-related questions or concerns, please contact us at:
- Email: [email protected]
- Phone: +91 98765-43210
- Address: Jio World Centre, G Block, Bandra Kurla Complex, Bandra East, Mumbai